Shipping Policy For VapeStoreX
At Vape StoreX, we are committed to ensuring a swift and reliable delivery service for all our customers. This Shipping Policy outlines our practices and timelines to help you understand our delivery process.
Order Dispatch Timelines
- Same-Day Dispatch: Orders placed before 3:30 PM from Monday to Friday are eligible for same-day dispatch. This is contingent on the day not being a Bank Holiday.
- Bank Holidays and Weekends: Please note that weekends and Bank Holidays are not considered working days. Orders placed during these times will be dispatched on the next working day.
Shipping Methods and Delivery Estimates
- Carrier: We dispatch all orders via Royal Mail.
- Tracking and Signature: All orders are either tracked or require a signature upon delivery, ensuring the security and traceability of your purchase.
- Free Delivery: We offer free delivery on all orders, which are shipped using Royal Mail24.
- Delivery Time Frame: The expected delivery time for Royal Mail24 is 1-3 working days. However, 99% of our shipments are delivered the next working day.
Geographical Limitations
- Currently, we are able to ship exclusively within the UK. We apologize for any inconvenience this may cause to international customers.
Additional Information
- Our delivery times are estimates and, while we strive to maintain accuracy, there may be occasional unforeseen delays.
- We value your business and make every effort to ensure that your order reaches you as quickly and securely as possible.
Contact Us Should you have any inquiries regarding our Shipping Policy or your specific order, please do not hesitate to contact our customer service team at contact@vapestorex.co.uk.