Privacy Policy

1.0 Data Collection

  • At VapeStoreX, we respect the privacy of our customers and are committed to protecting their personal data. This policy outlines how we collect and process your data.

1.1 Information You Provide

  • We collect information that you provide when using our website, contacting us via phone or email, registering on our site, subscribing to our service, placing an order, participating in surveys, or reporting a problem.
  • The information typically includes your name, email, address, date of birth, gender, and other relevant details. We do not store payment card information.

1.2 Information We Collect

  • During your interaction with our website and services, we collect data such as website visit details, IP addresses, operating system and browser type, and cookie data.
  • We use CCTV in our premises for security and crime prevention purposes.
  • Information about incidents, online posts, and feedback is also recorded.

1.3 Information from Third Parties

  • We may use information from third parties as detailed in this policy.

2. Data Use

  • We use your information to fulfill contracts, pursue legitimate interests, comply with legal obligations, and with your consent.
  • This includes age verification, order fulfillment, customer service, marketing, site administration, fraud prevention, and legal compliance.

3. Data Transfer

  • Your data may be transferred outside the EEA under certain conditions, ensuring adequate data protection measures.

4. Data Security and Retention

  • We employ robust security measures to protect your data, including physical and IT safeguards.
  • Data is retained for a maximum of ten years, except for certain data like CCTV footage, which is stored for up to 30 days.

5. Your Rights

  • You have the right to access, update, restrict, or delete your personal data.
  • Requests to remove data will result in the retention of minimal information to avoid future contact.
  • We respond to requests within 30 days and do not charge a fee for processing, except in certain circumstances.


6. Statement Updates (continued)

  • We encourage our customers to review this Privacy Policy regularly to stay informed about how we are protecting the personal information we collect.
  • The date of the last update to this policy is prominently displayed to ensure you are aware of when any changes were last made.

7. Contacting Us

  • If you have any questions, concerns, or comments about our Privacy Policy or the practices of this site, you are encouraged to contact us.
  • We are dedicated to ensuring that your privacy is respected and protected, and we will make every effort to resolve any concerns you may have.
  • Our contact email for all data protection matters is, and we aim to respond promptly to all inquiries.

8. Compliance and Cooperation with Regulatory Authorities

  • We regularly review our compliance with this Privacy Policy and adhere strictly to the standards and regulations set by data protection authorities.
  • In the event of any complaints regarding the processing of your data, we will work diligently with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data.

9. Consent and Changes to Personal Information

  • By using our website, you consent to the terms of this Privacy Policy and to our processing of personal information for the purposes given.
  • If you wish to update, amend, or delete any personal information we have about you, or if your personal information changes, please contact us at to request such changes.

10 Commitment to Data Protection

  • At VapestoreX, we are committed to protecting the privacy and security of our customers' personal data.
  • We continually strive to improve our practices and take privacy matters very seriously, ensuring that we comply with best practices and regulatory requirements.